Kisan Call Center, Goa :1800-180-1551/ 0832-2465848


FAQ

1. What is Official Agriculture Portal of Government of Goa all about?

This portal provides information about various services, agricultural markets, Zonal Agriculture Offices and also provides linkages to the websites of the important state Organisations.

2. What are the different Online services provided?

The services provided as of now are as follows:

1.Krishi Card
   a. Registration
   b. Modification
2.Licensing
   a.Fertilizer Licensing
      i.Dealer Licensing
      ii.Manufacturer Licensing
   b.Insecticide Licensing
      i.Dealer Licensing
      ii.Manufacturer Licensing
   c.Nursery Licensing
   d.Seed Licensing
3.Support Price
4.Fencing
5.Mechanization

3. How can I avail these services?

In order to avail these services, kindly register in the web portal by providing username ,password and mobile no. After regisration, you'll get your Login ID & password. Once you have logged-in, select the required service(s) you want to avail.

4. What are the different payment options available?

This portal provides the user with 3 payment options, namely- Credit Card, Debit Card & Direct Debit (Internet Banking). As of now, we have taken up only the credit card option. We are exploring on other 2 options.

5. What types of cards can i use for payments?

This portal provides the options of clearing payments through both VISA and Master Cards.

6. How can I view all my previous transactions?

Yes, you can view all your previous transactions. For this you have to login with your Login ID and Password and click on the link 'View Transactions' in the page that follows.

7. What if I forgot my password?

In case you forget your password, click on 'Forgot Password?' link provided in the 'Sign in to your account' section of the home page & you will be directed to the concerned page. Here you can obtain a new password based on certain security parameters that you must have provided while registration.

1.You have to enter your Login ID
2.Fill in the answer that you have provided in response to the security question while registering. This answer must match the exact spellings, spaces, commas etc as provided during registration. Make sure to provide same & relevant information you have given during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain a new password.

Once the form is successfully submitted, your new password will be the default password 'goa123'.

8. How do I change my password?

If you would like to change your password, sign in to your account with your current password & click on the 'Change Password' link on the page that follows. Follow these steps to change your password:

1.Your Login ID will be displayed by default & it cannot be changed.
2.You will be asked to type your current password. Remember this field is case-sensitive.
3.Next, you will be asked to type your 'New Password'. Remember this field is also case-sensitive.
4.Next, you will be asked to re-type your 'New Password'. It should exactly match the new password you have entered in the field above.
5.Click on the 'Submit' button to change your password & login using your new password.

9. How friendly is the portal?

The portal has very user-friendly design built to it. The user can easily access any of the features such as Administrative Setup, Publication & News, Important Documents,etc. from anywhere in the site as all the links are available on every page.

The form filling in state portal solution is very easy, user friendly and avoids common form filling errors (such as, ensuring all mandatory fields are entered, selecting options by checking boxes where applicable, etc.). The e-Forms are populated with the necessary information, retrieved from the appropriate backend department systems, based on the citizen/business identification information provided by the counter operators. The portal solution provides easy-to-use step-by-step guidance to fill the eForms.

10. How secure is the portal?

State portal is highly secured. State portal team in collaboration with VeriSign facilitates the citizens of Goa with secured flow of information over Internet. The concept of SSL certificate is introduced. All the online certificates are digitally signed by authorised departmental official so as to ensure the authenticity of the official documents issued by means of the portal.

11. How to enable the scripting in case it is disabled?

In the browser navigate to tools -> Internet options and enable scripting.